REFUND/RETURN POLICY

It is crucial for us to establish solid connections with customers through outstanding service, trust, and integrity. Our goal is for every customer to be satisfied with their purchases from Expedition with Jones.

When we catalog items, we make an effort to provide detailed descriptions for each piece of jewelry and we also feature various photographs on our product pages to ensure accuracy. We acknowledge that there is no substitute for seeing an item in real life. If you receive an item you ordered and it doesn't meet your expectations, you can return it within 7 days for a full refund (excluding shipping) as long as you notify us within 24 hours and return it in its original condition with all packaging.

If you have additional inquiries about exchanges and refunds, feel free to reach out to us by sending an email to our team.